Hi Paul, you can be an active user without having an engaged session. Here is the definition for an active website user: A website user is defined as active if they have an “engaged session” OR when GA4 collects the first_visit event or the engagement_time_msec event parameter. Many active users are ‘new’ in the time period you select which usually causes the reported number of active users to be higher than the engaged sessions number.

Ok, not sure what is causing this exactly, would need to dive deeper to provide additional feedback.

No, there was no change with device-based enabled.
The data from 3 days ago is still the same way: total session count is lower than sum by channels. And the previous days’ data is vice versa: total exceeds the channel sum, so i guess it’s not about waiting til GA4 processes all the data

And do you see any changes for yesterday’s data when you change to ‘device-based’? Also, it’s best not to look at the current or previous’ day data because of a potential delay in fetching all data and correct channel attribution.

I do not have Google Signals enabled, but Blended reporting identity was set. Interesting that yesterday’s data is vice versa: the total session count is lower than sum by channels.

Hi Diana,
The difference is maybe caused by data thresholding. Did you enable Google Signals and set the reporting identity to ‘Blended’? Try to temporarily switch it to ‘Device-based’ and let me know any changes. Thresholding can cause channels with low user/session numbers not to be visible in your reports.

Hi Zuzana, this is what I recommend in this case:
1) Use the ‘landing page’ report under Engagement.
2) Filter on the landing page(s) that you need as a primary dimension.
3) Select ‘Session campaign’ as the secondary dimension.